Graphics card version
Go to Documents\Amnesia\Main and open the file HPL.log. Go to Initializing Graphics Module section and check if Version. If Version says 2.1.0 or more, your graphics card is supported. If Version says 1.1.0, you have no graphics card drivers installed or they are corrupted.
My graphics card is supported. How can I update my drivers?
Click Start and type dxdiag. Go to Display tab and check the Manufacturer.
--> If it says Nvidia go HERE
--> If it says AMD or ATI go HERE
Notice 1: If you have a laptop with a dedicated AMD and an integrated Intel HD graphics card, go HERE.
Notice 2: If you have a laptop with a dedicated NVIDIA and an integrated Intel HD graphics card, go HERE.
I have an Intel graphics card. Can I get support?
All Intel graphics cards are not officially supported by Amnesia and thus problems can arise while playing the game with them. Only Intel HD cards should be able to run the game. To avoid issues, make sure you have the latest Intel drivers installed and lower the settings. Other than that, no more support can be given in case of further problems.